Ecommerce & Retail

<strong>Ecommerce & Retail</strong>

Innovative technologies are reshaping e-commerce and retail by enhancing customer experiences and streamlining operations. By leveraging data analytics and machine learning, these tools can deliver personalized product recommendations, optimize pricing strategies, and manage inventory more efficiently. AI-powered chatbots further elevate customer service by providing immediate assistance, answering questions, and guiding shoppers throughout their journey, resulting in increased satisfaction and sales.

Related Industries

  • Logistics & Supply Chain
  • Technology
  • Marketing & Advertising
  • Wholesale & Manufacturing
  • Finance & Banking
  • Customer Service
  • Creative & Design
  • Legal
  • Data Analytics
  • Shoppers (across all demographics)
  • Customers seeking personalized experiences
  • Retailers & eCommerce Businesses

Key Beneficiaries

  • Brick-and-mortar retailers
  • Retailers specializing in specific product categories
  • Supply chain & logistics providers

Industry-wide challenges we cater

Your search might not be hitting the right shelves, right?

  • How can customers easily find products without the right keywords?
  • How can businesses offer 24/7 customer support cost-effectively?
  • How can retailers make sense of massive amounts of sales data?
  • How can businesses deliver truly personalized product recommendations?
  • How can customers quickly find specific moments within videos?

80% of shoppers are more likely to buy from a company that offers personalized experiences. – Epsilon

Approximately 69% of consumers try to resolve issues themselves before contacting support. – Zendesk

Only 31% of companies report being data-driven, and a significant number struggle to derive actionable insights from their data. – NewVantage Partners

Ambli Universe Suite Our solutions to overcome the Industry challenges

Intelligent insights. Seamless integration. Multi-format support. Scalability.

Ambli ImageSense

  • Intuitive Product Discovery: Customers can search using visuals (photos, screenshots, inspiration pictures), overcoming limitations of text-based search and product descriptions.
  • Visual Matchmaking: Instantly find similar or identical items in your inventory when a customer sees something they love but isn’t sure of the exact name or how to find it on your site.
  • Style-Based Exploration: Helps shoppers complete a look or find alternative options in a desired style, increasing engagement and basket size.
  • Reduced Product Returns:More accurate visual search helps customers find the right product the first time, minimizing returns due to unmet expectations.

Ambli BotSense

  • 24/7 Availability: Answers basic questions and resolves simple issues (e.g., order status, returns process, store policies) even outside business hours.
  • Handling FAQs: Instantly provides answers to common questions about products, shipping policies, and promotions.
  • Order & Shipping Assistance: Helps customers track orders, modify shipping addresses, and address delivery issues.
  • Product Recommendations: Suggests relevant products based on customer inquiries or browsing history.

Ambli eComSense

  • Semantic search enables shoppers to find products using natural language and less specific keywords.
  • Discoverability of Niche Products: Helps customers find items even if they lack specific terminology or knowledge of your product catalog structure.
  • Reduced ‘Zero Results’ Pages: Minimizes the frustration of dead-end searches by offering alternative ideas and visually similar suggestions.

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AI-powered search solutions for eCommerce platforms revolutionize the way customers discover and interact with products online. By leveraging advanced algorithms and machine learning techniques, these solutions enhance search accuracy, provide personalized recommendations, and improve overall user experience. Features include natural language processing for understanding complex search queries, predictive analytics to anticipate user intent, visual search capabilities for finding products based on images, and real-time updates to ensure product availability and pricing accuracy.

Define the Use case / Problem statement

Prepare the Proposal & Engagement model

Kick-start the Execution and Deliveries